Community
Other business owners have already solved your problem.
The B2B Brain Community is a private space for our customers. It's where owners and small teams compare how they handle enquiries, quotes, follow-up and automation — and where you get straight answers from the team building the product.
Free for every B2B Brain account — no paid plan needed. Opening soon; reading and posting need a verified account.
Inside the community
IllustrationQuestion · Trades
Do you charge for site visits, or fold it into the quote?
14 replies · 3 owners shared their pricing
✓ B2B Brain team
How the 30-minute follow-up rule decides who gets reminded
Official · pinned
Discussion · Automation
Our quote chaser: day 3 message, day 7 call task
22 replies · workflow shared
Request
Pause automations when a customer rings in
Team replied: planned
Why it exists
Software can tell you that quotes over £2,000 are going cold. It can't tell you what a plumber in Leeds says in their follow-up message that gets them accepted. That knowledge lives with other business owners — so we built a place to share it, next to the tool you use to act on it.
What happens there
Four things you'll use it for.
Questions
Ask how other businesses actually do it
How do you price a site visit? When do you stop chasing a quote? What goes in a first reply? Ask owners who've already worked it out — in your trade and outside it.
“How long do you wait before chasing a quote over £2,000?”
Official answers
Answers from the people building B2B Brain
Posts from the B2B Brain team carry an official badge and can't be imitated. Use them for how-tos, release notes and straight answers on what's available and what isn't yet.
“Website Intelligence: what the tracking snippet collects, and what it doesn't.”
Discussions
Share what's working — and what isn't
Automation rules you've switched on, the pipeline stages that suit your business, the report that changed how you spend on ads. Real set-ups beat generic best practice.
“Our 30-minute ‘nobody replied’ rule — and why we turned it off at weekends.”
What gets built next
Shape the product with us
Tell us what's missing and what's getting in your way. Requests with a clear business reason behind them move up the list, and we reply when we decide.
“Let me pause all automations for a customer when they phone in.”
Topics
Conversations organised around running the business.
Getting started
Setting up customers, pipeline stages, quotes and jobs for your business.
Follow-up & sales
Response times, chasing quotes, winning more of what you already get.
Automation recipes
Workflows other businesses run, step by step, with the reasoning behind them.
Website & marketing
Which channels bring enquiries that turn into paid work — and which don't.
Pricing & quoting
How owners price, present and follow up quotes without being pushy.
Product updates
Official posts from the team: what's shipped, what's next, what changed.
Where to go
Community, Vlog or the product itself?
Community
Customers, signed in
Two-way. Ask questions, compare set-ups, request features, get official replies.
Create an account →Vlog
Anyone
One-way. Product walkthroughs, build updates and guides from the team, open to everyone.
Watch the Vlog →Ask B2B Brain
Inside your account
Questions about your own numbers — ‘which source made the most profit?’ — answered from your data, privately.
How it works →House rules
Useful because it's kept useful.
Real businesses, real names
You post as yourself from a verified account. No anonymous sales pitches.
No customer data
Talk about how you work, never about identifiable customers. Screenshots should use example data.
Help, don't sell
Promoting your own services or tools isn't allowed. Sharing what worked for you is the point.
Moderated by people
Anyone can report a post. The B2B Brain team reviews reports and can hide posts or lock threads.
Join the businesses shaping B2B Brain.
Create a free account to read, ask and post. Early customers have the most say in what gets built next.
14-day free trial · No card needed · Community and Vlog always free