B2B Brain for healthcare
Patients book with the clinic that replies clearly and promptly.
People comparing clinics usually contact several. B2B Brain makes sure every enquiry gets a timely, consented reply, that consultations are followed up, and that you know which treatments and sources bring patients who go ahead.
Your week in B2B Brain
Example data- Consultations this week
- 12
- Plans awaiting reply
- 5
- Avg first response
- 22 min
Between reception and the treatment room
An enquiry comes in through the website while reception is busy with patients. A consultation goes well and a treatment plan is emailed, but nobody checks back. Some follow-ups go to people who never agreed to be contacted. At the end of the month it's unclear which campaign filled the diary.
Where the money leaks
Four places healthcare lose work without noticing.
01
Enquiries waiting while reception is busy
Patients contacting several clinics often book the first clear answer.
02
Plans that never convert
A treatment plan with no follow-up is often forgotten by the patient too.
03
Follow-up without consent
Contacting people who didn't agree to it damages trust and creates compliance risk.
04
Unknown source of good patients
Marketing spend can't be judged without knowing who booked treatment.
How B2B Brain helps
Every part of the system, applied to your business.
Website Intelligence
Which treatment pages and campaigns bring patients who book, not just enquiries.
Learn more →Unified Inbox
Website, phone and messages in one queue so reception can respond in order.
Learn more →Automation
Consent-aware follow-up only: acknowledge enquiries, remind about unaccepted plans, confirm appointments.
Learn more →
Automations you'd switch on
Your rules, running quietly.
Enquiry acknowledgement
- Enquiry
- Acknowledge with next steps
- Assign to reception
Plan reminder (consented only)
- Plan sent
- Consent recorded?
- Wait 5 days
- Gentle reminder
Appointment confirmation
- Appointment booked
- Confirm 24h before
- Log attendance
Your end-of-day brief
What it would tell you.
End of day
Example data- •12 consultations this week; 5 treatment plans awaiting a reply.
- •Average first response: 22 minutes.
- •Skin treatments from the website convert at 41% after consultation.
- First action: follow up the two plans sent last Monday (consent recorded).
Written from your own data. Patterns are correlations, not claims about cause.
Ask B2B Brain
Questions you'll finally get answered.
“Which treatment plans haven't been accepted?”
“What's our consultation-to-treatment rate this month?”
“Which source brought the most booked patients?”
“Which enquiries are still unanswered?”
What you track
The numbers that matter to you.
- Enquiries
- Consultations
- Treatment plans
- Consent status
- Revenue
- Source
Your pipeline
- Enquiry
- Consultation
- Plan sent
- Booked
- Treatment
- Review
FAQ
B2B Brain for healthcare: questions.
No. It handles enquiries, follow-up and business reporting. Clinical notes belong in your clinical system.
Built for healthcare. Set up in minutes.
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