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B2B Brain for professional services

Your first reply is the first sample of your service.

Prospective clients judge a firm on how quickly and clearly it responds. B2B Brain makes sure every enquiry is answered, every proposal is followed up, and you know which referral sources bring clients worth having.

Your week in B2B Brain

Example data
Proposals outstanding
4 · £46,000
Avg first response
38 min
Top introducer
3 clients

How enquiries really arrive

A referral emails one partner. A website form goes to a shared inbox. Someone calls reception and leaves a message. Each is handled by whoever sees it, in their own way. Proposals are sent from personal email and followed up if the partner remembers. At year end, nobody can say which introducers or services produced the best clients.

Where the money leaks

Four places professional services lose work without noticing.

None of these look like a problem on the day. Together they're often the difference between a steady month and a good one.

01

Slow first responses

Clients comparing firms often go with the one that replies first and clearly.

02

Proposals without follow-up

A proposal with no follow-up can look like a firm that isn't keen.

03

Unmeasured referrals

Some introducers send ideal clients; others send time-wasters. Without data they're treated the same.

04

Scope creep untracked

Engagements drift and nobody compares fees with the time really spent.

How B2B Brain helps

Every part of the system, applied to your business.

  • Website Intelligence

    See which service pages and content lead to discovery calls — not just page views.

    Learn more →
  • Unified Inbox

    Shared inbox for enquiries across partners and reception, with ownership so nothing sits unanswered.

    Learn more →
  • Automation

    Acknowledge enquiries, route them to the right partner, remind if unanswered after two hours, and chase proposals on a schedule you set.

    Learn more →
  • Analytics

    Win rate and engagement value by service line, referral source and partner.

    Learn more →
  • AI Business Brief

    A weekly brief of proposals outstanding, introducers performing well, and any enquiry left too long.

    Learn more →

Automations you'd switch on

Your rules, running quietly.

Enquiry routing

  1. New enquiry
  2. Acknowledge
  3. Assign by service
  4. Remind partner after 2 hours

Proposal follow-up

  1. Proposal sent
  2. Wait 5 days
  3. No decision?
  4. Follow up
  5. Flag to partner at day 10

Referral thank-you

  1. Client won
  2. Record introducer
  3. Send thank-you

Your end-of-day brief

What it would tell you.

End of day

Example data
  • •4 proposals outstanding worth £46,000; one has waited 9 days.
  • •Average first response this week: 38 minutes (last week: 1 h 20).
  • •Introducer ‘Smith & Co’ referred 3 clients this quarter, all won.
  • First action: follow up the Harper Ltd proposal.

Written from your own data. Patterns are correlations, not claims about cause.

Ask B2B Brain

Questions you'll finally get answered.

  • “Which proposals have had no response for a week?”

  • “Which referral sources produced the most fees?”

  • “What's our average engagement value by service?”

  • “Which enquiries took over a day to answer?”

What you track

The numbers that matter to you.

  • New enquiries
  • Discovery calls
  • Proposals
  • Engagement value
  • Referral source
  • Response time

Your pipeline

  1. Enquiry
  2. Discovery call
  3. Proposal
  4. Accepted
  5. Engagement
  6. Renewal

FAQ

B2B Brain for professional services: questions.

  • Each firm's data is isolated from every other business, and roles control what each team member can see.

  • No. B2B Brain focuses on winning and understanding clients; your practice software keeps running the work.

Built for professional services. Set up in minutes.

14-day free trial, no card needed. Start with customers, pipeline, quotes and jobs today; website intelligence, automation and the AI brief switch on in the same account as they launch.

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